Privacy Policy for Touchpoint App
Welcome to the Touchpoint App, provided by Nexuss Ltd ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the Touchpoint App. By using the app, you agree to the collection and use of information in accordance with this policy.
We collect the following types of information: • Personal Information: When you sign in and out of the building premises, we may collect your name, contact details, company name, and time of entry/exit. • Survey Responses: If you complete the customer survey, we collect your feedback on the shopping centre experience. • Device Information: We may collect data such as your device type, operating system, and app usage analytics.
We use your information for the following purposes: • To facilitate sign-in and sign-out for Centre Contractors, Retail Contractors, and Visitors. • To maintain security and compliance within the property. • To analyse customer feedback and improve services. • To enhance app functionality and user experience.
Nexuss Ltd complies with the Data Protection Act 2018 and UK GDPR to ensure your data’s security, confidentiality, and integrity. We employ access controls, multi-factor authentication, and data encryption to protect your information.
We retain personal data only as long as needed to fulfill the app’s purpose, in accordance with data minimization principles.
Users have rights under the UK GDPR, including access, rectification, and erasure of personal data. Requests can be made via our support team.
For privacy inquiries, contact Nexuss Ltd at s.alam@nexussltd.co.uk.